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"What a great business!
I'm about as flexible as a 2x4 and can't do a Child's Pose, but I ride my bike a lot. And when I got a flat right in front of this business, not only did the owner lend me a wrench to take my wheel off (I had lent mine to a friend who I am sure is in the process of returning it), he let me use his bathroom to wash my hands and then let me charge my dead-battery bike pump to get me back on the road.
He did all this with a smile on his face and genuine good will. His place is spotless and oozes serenity, and his kind gesture turned a shit*y situation into a great, life-affirming experience.
Not that I'm decrepit, but I'm old enough to remember when customer service was still a thing and businesses were in business for people instead of just profits, and this place is simply exemplary.
Well done and thank you and your entire staff, who were friendly, smiling and helpful to a sweaty, dirty, oil-covered cyclist!!!"
— Jacques B.
Google Review
"What a great business!
I'm about as flexible as a 2x4 and can't do a Child's Pose, but I ride my bike a lot. And when I got a flat right in front of this business, not only did the owner lend me a wrench to take my wheel off (I had lent mine to a friend who I am sure is in the process of returning it), he let me use his bathroom to wash my hands and then let me charge my dead-battery bike pump to get me back on the road.
He did all this with a smile on his face and genuine good will. His place is spotless and oozes serenity, and his kind gesture turned a shit*y situation into a great, life-affirming experience.
Not that I'm decrepit, but I'm old enough to remember when customer service was still a thing and businesses were in business for people instead of just profits, and this place is simply exemplary.
Well done and thank you and your entire staff, who were friendly, smiling and helpful to a sweaty, dirty, oil-covered cyclist!!!"
— Jacques B.
Google Review